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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 218 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  2. 2.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
  3. 3.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) repeating the question (d) rolling your eyes
  4. 4.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) answering only friends (d) arguing angrily
  5. 5.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) rolling your eyes (d) looking at everyone
  6. 6.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
  7. 7.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
  8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  9. 9.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
  10. 10.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
  11. 11.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  12. 12.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) keeping answers short (d) arguing angrily
  13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  14. 14.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
  15. 15.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
  16. 16.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
  17. 17.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) arguing angrily (d) repeating the question
  18. 18.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) thanking the asker (d) rolling your eyes
  19. 19.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) repeating the question (d) making up an answer
  20. 20.Which of these is a good Q&A habit? (a) thanking the asker (b) answering only friends (c) interrupting the asker (d) arguing angrily
  21. 21.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
  22. 22.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
  23. 23.🔍 Which is the odd one out? (a) admitting you don’t know (b) a ten-minute answer (c) rolling your eyes (d) arguing angrily
  24. 24.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) making up an answer (d) staying calm
  25. 25.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) staying calm (d) answering only friends
  26. 26.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
  27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
  29. 29.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
  30. 30.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) answering only friends (d) looking at everyone
  31. 31.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  32. 32.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
  33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  34. 34.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) a ten-minute answer (d) thanking the asker
  35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  36. 36.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
  37. 37.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
  38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  39. 39.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
  40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply

Answer key

  1. answer briefly
  2. True
  3. repeating the question
  4. looking at everyone
  5. rolling your eyes
  6. False
  7. questions and answers
  8. thank the asker
  9. True
  10. politely ask again
  11. listen to the question
  12. keeping answers short
  13. an impolite reply
  14. “Does that help?”
  15. a poor Q&A habit
  16. listen till they finish
  17. arguing angrily
  18. rolling your eyes
  19. making up an answer
  20. thanking the asker
  21. a good Q&A habit
  22. True
  23. admitting you don’t know
  24. staying calm
  25. staying calm
  26. False
  27. a polite reply
  28. an impolite reply
  29. True
  30. looking at everyone
  31. a good Q&A habit
  32. True
  33. answer briefly
  34. a ten-minute answer
  35. an impolite reply
  36. a good Q&A habit
  37. a poor Q&A habit
  38. an impolite reply
  39. True
  40. a polite reply

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