Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 23 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
2. 2.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
3. 3.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.Which of these is a poor Q&A habit? (a) answering only friends (b) looking at everyone (c) keeping answers short (d) staying calm
5. 5.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
7. 7.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
8. 8.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) interrupting the asker (d) staying calm
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
11. 11.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
12. 12.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
13. 13.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
14. 14.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) admitting you don’t know (d) making up an answer
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
17. 17.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
18. 18.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
20. 20.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) guess and answer (d) walk away
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
22. 22.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
23. 23.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) a ten-minute answer (d) repeating the question
24. 24.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) making up an answer (d) keeping answers short
25. 25.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
26. 26.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) keeping answers short (d) repeating the question
27. 27.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
30. 30.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
31. 31.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
34. 34.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
36. 36.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) keeping answers short (d) arguing angrily
37. 37.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
38. 38.Which of these is a good Q&A habit? (a) keeping answers short (b) arguing angrily (c) answering only friends (d) making up an answer
39. 39.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) looking at everyone (d) making up an answer
40. 40.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit

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