Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 221 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
4. 4.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
5. 5.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
6. 6.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) shout over them (d) take them one by one
7. 7.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
8. 8.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
9. 9.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) a ten-minute answer (d) staying calm
12. 12.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) staying calm (d) making up an answer
13. 13.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🔍 Which is the odd one out? (a) admitting you don’t know (b) rolling your eyes (c) thanking the asker (d) looking at everyone
15. 15.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
16. 16.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) repeating the question (d) answering only friends
17. 17.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
19. 19.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
20. 20.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
23. 23.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
24. 24.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
26. 26.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) a ten-minute answer (d) repeating the question
27. 27.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) interrupting the asker (d) admitting you don’t know
28. 28.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) rolling your eyes (d) looking at everyone
29. 29.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
32. 32.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) making up an answer (d) looking at everyone
33. 33.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) staying calm (d) interrupting the asker
35. 35.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) answering only friends (d) admitting you don’t know
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
38. 38.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
40. 40.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped

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