Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 222 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
2. 2.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) repeating the question (d) keeping answers short
3. 3.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) staying calm (d) arguing angrily
4. 4.Which of these is a poor Q&A habit? (a) thanking the asker (b) interrupting the asker (c) repeating the question (d) looking at everyone
5. 5.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) a ten-minute answer (d) repeating the question
6. 6.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
7. 7.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
8. 8.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) admitting you don’t know (d) a ten-minute answer
10. 10.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
11. 11.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Happy now?”
12. 12.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
13. 13.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) answering only friends (d) thanking the asker
14. 14.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
17. 17.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
19. 19.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) interrupting the asker (d) looking at everyone
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
22. 22.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) a ten-minute answer (d) keeping answers short
23. 23.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
24. 24.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
26. 26.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
27. 27.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
28. 28.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) making up an answer (d) interrupting the asker
29. 29.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) staying calm (d) arguing angrily
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
31. 31.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) staying calm (d) rolling your eyes
33. 33.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
35. 35.🔍 Which is the odd one out? (a) thanking the asker (b) answering only friends (c) staying calm (d) repeating the question
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
40. 40.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False

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