Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 223 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
2. 2.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) guess and answer (d) politely ask again
3. 3.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
5. 5.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
6. 6.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) staying calm (d) arguing angrily
7. 7.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
8. 8.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
9. 9.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) thanking the asker (d) interrupting the asker
10. 10.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
11. 11.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
12. 12.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
13. 13.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) laugh at the asker (d) make up an answer
14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
16. 16.🔍 Which is the odd one out? (a) answering only friends (b) staying calm (c) admitting you don’t know (d) repeating the question
17. 17.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
18. 18.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
20. 20.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
22. 22.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
24. 24.Which of these is a good Q&A habit? (a) staying calm (b) making up an answer (c) interrupting the asker (d) rolling your eyes
25. 25.Which of these is a poor Q&A habit? (a) repeating the question (b) interrupting the asker (c) looking at everyone (d) thanking the asker
26. 26.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
29. 29.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) thanking the asker (d) answering only friends
30. 30.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
31. 31.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) making up an answer (d) answering only friends
32. 32.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) shout over them (d) take them one by one
33. 33.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
34. 34.🔍 Which is the odd one out? (a) keeping answers short (b) rolling your eyes (c) looking at everyone (d) admitting you don’t know
35. 35.Which of these is a poor Q&A habit? (a) rolling your eyes (b) repeating the question (c) keeping answers short (d) staying calm
36. 36.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
37. 37.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
38. 38.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) a ten-minute answer (d) keeping answers short
39. 39.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) looking at everyone (d) interrupting the asker
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply

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