Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 227 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
3. 3.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) making up an answer (d) admitting you don’t know
4. 4.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
5. 5.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
7. 7.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
9. 9.Which of these is a poor Q&A habit? (a) staying calm (b) interrupting the asker (c) repeating the question (d) admitting you don’t know
10. 10.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
12. 12.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
13. 13.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) rolling your eyes (d) thanking the asker
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
19. 19.Which of these is a poor Q&A habit? (a) arguing angrily (b) repeating the question (c) admitting you don’t know (d) keeping answers short
20. 20.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) queue and arrive (d) quiz and award
21. 21.Which of these is a good Q&A habit? (a) staying calm (b) arguing angrily (c) answering only friends (d) interrupting the asker
22. 22.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
24. 24.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
28. 28.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Happy now?”
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
30. 30.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) rolling your eyes (d) answering only friends
32. 32.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) repeating the question (d) rolling your eyes
33. 33.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
34. 34.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
36. 36.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) repeating the question (d) thanking the asker
37. 37.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
39. 39.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) making up an answer (d) interrupting the asker
40. 40.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit

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