Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 229 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
2. 2.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) repeating the question (d) keeping answers short
3. 3.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) answer only friends (d) shout over them
4. 4.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) making up an answer (d) admitting you don’t know
5. 5.Which of these is a good Q&A habit? (a) keeping answers short (b) interrupting the asker (c) a ten-minute answer (d) answering only friends
6. 6.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
8. 8.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
10. 10.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) staying calm (d) making up an answer
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
13. 13.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
14. 14.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
15. 15.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) rolling your eyes (d) repeating the question
16. 16.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Happy now?”
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
18. 18.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) rolling your eyes (d) making up an answer
20. 20.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
23. 23.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
26. 26.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
28. 28.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) guess and answer (d) walk away
29. 29.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) answering only friends (d) thanking the asker
30. 30.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) staying calm (d) repeating the question
31. 31.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
32. 32.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
34. 34.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) arguing angrily (d) staying calm
35. 35.Which of these is a good Q&A habit? (a) thanking the asker (b) arguing angrily (c) a ten-minute answer (d) rolling your eyes
36. 36.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) interrupting the asker (d) keeping answers short
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
38. 38.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) looking at everyone (d) thanking the asker
39. 39.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit

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