Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 24 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) a ten-minute answer (d) admitting you don’t know
3. 3.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) make up an answer (d) ignore the question
4. 4.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
7. 7.Which of these is a good Q&A habit? (a) looking at everyone (b) interrupting the asker (c) rolling your eyes (d) making up an answer
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
9. 9.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
11. 11.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) repeating the question (d) staying calm
12. 12.Which of these is a poor Q&A habit? (a) answering only friends (b) repeating the question (c) admitting you don’t know (d) staying calm
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) pretend you heard (d) guess and answer
15. 15.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) thanking the asker (d) answering only friends
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
18. 18.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) arguing angrily (d) interrupting the asker
19. 19.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.Which of these is a poor Q&A habit? (a) keeping answers short (b) a ten-minute answer (c) staying calm (d) repeating the question
21. 21.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
23. 23.Which of these is a poor Q&A habit? (a) staying calm (b) rolling your eyes (c) looking at everyone (d) keeping answers short
24. 24.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) staying calm (d) repeating the question
25. 25.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
26. 26.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
28. 28.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
29. 29.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
31. 31.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) arguing angrily (d) keeping answers short
32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
33. 33.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
35. 35.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) thanking the asker (d) arguing angrily
36. 36.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
37. 37.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) admitting you don’t know (d) arguing angrily
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
40. 40.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) rolling your eyes (d) staying calm

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