Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 231 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
2. 2.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
4. 4.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
6. 6.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
7. 7.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
8. 8.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
10. 10.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
11. 11.Which of these is a good Q&A habit? (a) interrupting the asker (b) staying calm (c) rolling your eyes (d) a ten-minute answer
12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
13. 13.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) arguing angrily (d) admitting you don’t know
14. 14.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) interrupting the asker (d) keeping answers short
15. 15.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
16. 16.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) staying calm (d) answering only friends
17. 17.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) politely ask again (d) guess and answer
18. 18.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) repeating the question (d) keeping answers short
19. 19.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
21. 21.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) interrupting the asker (d) looking at everyone
22. 22.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
25. 25.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
26. 26.Which of these is a poor Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) repeating the question (d) admitting you don’t know
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
28. 28.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
29. 29.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) keeping answers short (d) answering only friends
30. 30.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
31. 31.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) repeating the question (d) interrupting the asker
33. 33.Which of these is a good Q&A habit? (a) admitting you don’t know (b) making up an answer (c) rolling your eyes (d) a ten-minute answer
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
35. 35.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.Which of these is a good Q&A habit? (a) making up an answer (b) repeating the question (c) a ten-minute answer (d) rolling your eyes
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
38. 38.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) keeping answers short (d) a ten-minute answer
39. 39.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
40. 40.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit

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