Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 233 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
2. 2.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) ignore the question (d) laugh at the asker
3. 3.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) keeping answers short (d) answering only friends
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
6. 6.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) keeping answers short (d) looking at everyone
7. 7.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
9. 9.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
13. 13.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) admitting you don’t know (d) arguing angrily
14. 14.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) rolling your eyes (d) looking at everyone
15. 15.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
17. 17.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) rolling your eyes (d) repeating the question
18. 18.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
19. 19.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) interrupting the asker (d) a ten-minute answer
20. 20.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) making up an answer (d) keeping answers short
21. 21.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) rolling your eyes (d) staying calm
23. 23.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
25. 25.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) repeating the question (d) making up an answer
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
27. 27.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
29. 29.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
30. 30.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) repeating the question (d) making up an answer
31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
33. 33.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
34. 34.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
38. 38.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) looking at everyone (d) arguing angrily
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
40. 40.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) admitting you don’t know (d) rolling your eyes

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