Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 236 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
2. 2.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
3. 3.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
4. 4.Which of these is a poor Q&A habit? (a) rolling your eyes (b) staying calm (c) repeating the question (d) keeping answers short
5. 5.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) shout over them (d) take them one by one
7. 7.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
8. 8.Which of these is a good Q&A habit? (a) making up an answer (b) thanking the asker (c) answering only friends (d) rolling your eyes
9. 9.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
11. 11.Which of these is a good Q&A habit? (a) staying calm (b) making up an answer (c) arguing angrily (d) rolling your eyes
12. 12.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) answering only friends (d) looking at everyone
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
14. 14.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
15. 15.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
16. 16.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) make up an answer (d) ignore the question
17. 17.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
19. 19.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
20. 20.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) making up an answer (d) keeping answers short
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
22. 22.Which of these is a good Q&A habit? (a) answering only friends (b) keeping answers short (c) arguing angrily (d) a ten-minute answer
23. 23.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
24. 24.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) rolling your eyes (d) arguing angrily
25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
26. 26.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) repeating the question (d) arguing angrily
27. 27.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) looking at everyone (d) answering only friends
28. 28.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
30. 30.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
31. 31.Which of these is a poor Q&A habit? (a) repeating the question (b) a ten-minute answer (c) staying calm (d) keeping answers short
32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
33. 33.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
34. 34.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) making up an answer (d) interrupting the asker
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
38. 38.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
40. 40.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit

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