Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 237 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) interrupting the asker (d) staying calm
2. 2.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) repeating the question (d) answering only friends
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
5. 5.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
6. 6.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) thanking the asker (d) arguing angrily
7. 7.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
9. 9.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) queue and arrive (d) quick and amazing
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
13. 13.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) admitting you don’t know (d) making up an answer
14. 14.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
18. 18.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
19. 19.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.Which of these is a poor Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) repeating the question (d) thanking the asker
22. 22.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
24. 24.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) interrupting the asker (d) repeating the question
25. 25.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) making up an answer (d) staying calm
27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
28. 28.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
29. 29.Which of these is a poor Q&A habit? (a) arguing angrily (b) keeping answers short (c) admitting you don’t know (d) staying calm
30. 30.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
32. 32.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Happy now?”
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
35. 35.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) looking at everyone (d) interrupting the asker
36. 36.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
37. 37.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) start packing up (d) interrupt them
38. 38.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.True or false: “Ask someone else.” is a polite reply. (a) True (b) False

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