Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 238 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) thanking the asker (d) a ten-minute answer
2. 2.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
3. 3.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) interrupting the asker (d) admitting you don’t know
4. 4.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) thanking the asker (d) arguing angrily
6. 6.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
7. 7.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) repeating the question (d) rolling your eyes
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
9. 9.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) looking at everyone (d) a ten-minute answer
10. 10.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) a ten-minute answer (d) making up an answer
11. 11.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) answering only friends (d) thanking the asker
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) pretend you heard (d) guess and answer
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
16. 16.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) keeping answers short (d) repeating the question
17. 17.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
20. 20.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
22. 22.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
23. 23.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
27. 27.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
29. 29.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
30. 30.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
32. 32.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
33. 33.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) repeating the question (d) thanking the asker
34. 34.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
37. 37.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) rolling your eyes (d) answering only friends
38. 38.Which of these is a good Q&A habit? (a) repeating the question (b) a ten-minute answer (c) interrupting the asker (d) arguing angrily
39. 39.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
40. 40.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False

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