Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 239 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
2. 2.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) interrupting the asker (d) repeating the question
3. 3.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
4. 4.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) staying calm (d) rolling your eyes
6. 6.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
8. 8.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
9. 9.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) keeping answers short (d) thanking the asker
10. 10.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
11. 11.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) thanking the asker (d) making up an answer
13. 13.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
14. 14.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
15. 15.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
16. 16.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
18. 18.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
21. 21.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
22. 22.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
23. 23.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
25. 25.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) admitting you don’t know (d) looking at everyone
26. 26.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
27. 27.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
31. 31.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) keeping answers short (d) interrupting the asker
32. 32.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
33. 33.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) keeping answers short (d) making up an answer
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
35. 35.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
36. 36.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) staying calm (d) thanking the asker
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
39. 39.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) answering only friends (d) staying calm
40. 40.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) keeping answers short (d) making up an answer

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