Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 240 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) looking at everyone (d) interrupting the asker
2. 2.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
3. 3.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
4. 4.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
6. 6.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
9. 9.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
10. 10.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) arguing angrily (d) interrupting the asker
11. 11.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
12. 12.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) looking at everyone (d) admitting you don’t know
13. 13.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
14. 14.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) keeping answers short (d) answering only friends
15. 15.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
17. 17.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) interrupting the asker (d) admitting you don’t know
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
19. 19.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
21. 21.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) admitting you don’t know (d) making up an answer
22. 22.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
24. 24.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
26. 26.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) a ten-minute answer (d) answering only friends
27. 27.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) look at your notes (d) start packing up
28. 28.Which of these is a good Q&A habit? (a) staying calm (b) making up an answer (c) arguing angrily (d) answering only friends
29. 29.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) looking at everyone (d) making up an answer
30. 30.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
32. 32.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) answering only friends (d) keeping answers short
33. 33.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) a ten-minute answer (d) thanking the asker
34. 34.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
39. 39.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) admitting you don’t know (d) rolling your eyes
40. 40.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True

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