Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 25 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
3. 3.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
6. 6.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) looking at everyone (d) rolling your eyes
7. 7.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
8. 8.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
9. 9.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) staying calm (d) looking at everyone
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
11. 11.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) keeping answers short (d) answering only friends
12. 12.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
13. 13.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
14. 14.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) thanking the asker (d) rolling your eyes
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
16. 16.Which of these is a good Q&A habit? (a) arguing angrily (b) keeping answers short (c) answering only friends (d) interrupting the asker
17. 17.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
18. 18.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
19. 19.Which of these is a poor Q&A habit? (a) keeping answers short (b) rolling your eyes (c) staying calm (d) repeating the question
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
21. 21.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) questions and answers (d) quick and amazing
22. 22.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
23. 23.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) look at your notes (d) start packing up
24. 24.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
26. 26.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) admitting you don’t know (d) a ten-minute answer
27. 27.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
30. 30.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) answering only friends (d) keeping answers short
31. 31.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) a ten-minute answer (d) admitting you don’t know
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
34. 34.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) making up an answer (d) arguing angrily
35. 35.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
36. 36.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) thanking the asker (d) making up an answer
38. 38.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
40. 40.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit

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