Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
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- 1.Which of these is a poor Q&A habit? (a) thanking the asker (b) arguing angrily (c) keeping answers short (d) admitting you don’t know
- 2.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
- 3.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
- 4.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) staying calm (d) a ten-minute answer
- 5.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
- 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
- 7.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
- 8.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
- 9.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
- 10.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) making up an answer (d) staying calm
- 11.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
- 12.Which of these is a good Q&A habit? (a) looking at everyone (b) interrupting the asker (c) answering only friends (d) making up an answer
- 13.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
- 14.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
- 15.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
- 16.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
- 17.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
- 18.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
- 19.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
- 20.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
- 21.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
- 22.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
- 23.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
- 24.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
- 25.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
- 26.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) looking at everyone (d) staying calm
- 27.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) interrupting the asker (d) thanking the asker
- 28.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
- 29.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
- 30.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) interrupting the asker (d) looking at everyone
- 31.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) a ten-minute answer (d) repeating the question
- 32.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
- 33.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
- 34.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
- 35.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
- 36.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
- 37.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
- 38.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) keeping answers short (d) making up an answer
- 39.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
- 40.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
Answer key
- arguing angrily
- a polite reply
- “Does that help?”
- staying calm
- questions and answers
- an impolite reply
- a good Q&A habit
- listen to the question
- False
- making up an answer
- thank the asker
- looking at everyone
- True
- a polite reply
- False
- answer briefly
- thank the asker
- an impolite reply
- a polite reply
- politely ask again
- True
- True
- True
- answer briefly
- a good Q&A habit
- rolling your eyes
- interrupting the asker
- a good Q&A habit
- thank the asker
- interrupting the asker
- repeating the question
- an impolite reply
- False
- a poor Q&A habit
- listen till they finish
- thank the asker
- say you will find out
- keeping answers short
- listen to the question
- a good Q&A habit
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