Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 242 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
5. 5.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
7. 7.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) staying calm (d) rolling your eyes
8. 8.Which of these is a poor Q&A habit? (a) keeping answers short (b) making up an answer (c) looking at everyone (d) staying calm
9. 9.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) keeping answers short (d) rolling your eyes
10. 10.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
13. 13.🔍 Which is the odd one out? (a) a ten-minute answer (b) thanking the asker (c) answering only friends (d) rolling your eyes
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
15. 15.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
16. 16.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
19. 19.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
20. 20.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) admitting you don’t know
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
25. 25.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
26. 26.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
27. 27.Which of these is a good Q&A habit? (a) keeping answers short (b) arguing angrily (c) interrupting the asker (d) rolling your eyes
28. 28.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) answering only friends (d) staying calm
29. 29.Which of these is a poor Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) staying calm (d) admitting you don’t know
30. 30.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
31. 31.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
33. 33.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) interrupting the asker (d) staying calm
35. 35.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) arguing angrily (d) keeping answers short
36. 36.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
37. 37.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
38. 38.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
39. 39.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) thanking the asker (d) staying calm
40. 40.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False

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