Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 243 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
2. 2.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
5. 5.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.Which of these is a poor Q&A habit? (a) rolling your eyes (b) repeating the question (c) admitting you don’t know (d) keeping answers short
7. 7.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) interrupting the asker (d) admitting you don’t know
8. 8.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) interrupting the asker (d) staying calm
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
10. 10.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) repeating the question (d) arguing angrily
11. 11.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) interrupting the asker (d) keeping answers short
12. 12.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.Which of these is a good Q&A habit? (a) repeating the question (b) answering only friends (c) making up an answer (d) interrupting the asker
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
15. 15.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
16. 16.Which of these is a poor Q&A habit? (a) arguing angrily (b) thanking the asker (c) keeping answers short (d) repeating the question
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
20. 20.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) walk away (d) guess and answer
21. 21.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) staying calm (d) looking at everyone
22. 22.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
23. 23.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) staying calm (c) thanking the asker (d) repeating the question
24. 24.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) rolling your eyes (d) looking at everyone
25. 25.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) making up an answer (d) keeping answers short
27. 27.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
29. 29.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
30. 30.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) admitting you don’t know (d) arguing angrily
31. 31.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
32. 32.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) interrupting the asker (d) making up an answer
33. 33.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
36. 36.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
38. 38.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) a ten-minute answer (d) repeating the question
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
40. 40.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly

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