Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 244 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
2. 2.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) staying calm (d) keeping answers short
3. 3.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
4. 4.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) admitting you don’t know (d) answering only friends
5. 5.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
6. 6.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) arguing angrily (d) admitting you don’t know
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
8. 8.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
10. 10.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
11. 11.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
12. 12.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
14. 14.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
15. 15.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) arguing angrily (d) thanking the asker
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
17. 17.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) a ten-minute answer (d) thanking the asker
18. 18.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) looking at everyone (d) staying calm
19. 19.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) a ten-minute answer (d) repeating the question
20. 20.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
22. 22.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
25. 25.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) making up an answer (d) answering only friends
26. 26.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
28. 28.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) a ten-minute answer (d) thanking the asker
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
30. 30.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) answering only friends (d) thanking the asker
31. 31.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
32. 32.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
33. 33.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) rolling your eyes (d) thanking the asker
34. 34.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
35. 35.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
38. 38.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) a ten-minute answer (d) answering only friends
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
40. 40.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) politely ask again (d) walk away

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