Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 246 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
3. 3.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
4. 4.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) keeping answers short (d) arguing angrily
5. 5.Which of these is a poor Q&A habit? (a) answering only friends (b) staying calm (c) thanking the asker (d) looking at everyone
6. 6.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
9. 9.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
10. 10.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
11. 11.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) making up an answer (d) answering only friends
12. 12.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.Which of these is a good Q&A habit? (a) answering only friends (b) looking at everyone (c) rolling your eyes (d) interrupting the asker
14. 14.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) making up an answer (d) arguing angrily
15. 15.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
16. 16.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
17. 17.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) arguing angrily (d) thanking the asker
18. 18.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
20. 20.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) answering only friends (d) staying calm
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
23. 23.Which of these is a poor Q&A habit? (a) repeating the question (b) rolling your eyes (c) keeping answers short (d) thanking the asker
24. 24.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
25. 25.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
27. 27.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
28. 28.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) pretend you heard (d) politely ask again
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
32. 32.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
33. 33.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.Which of these is a poor Q&A habit? (a) keeping answers short (b) interrupting the asker (c) looking at everyone (d) repeating the question
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
36. 36.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
38. 38.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
39. 39.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) keeping answers short (d) rolling your eyes
40. 40.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True

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