Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 247 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
2. 2.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
4. 4.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
5. 5.Which of these is a good Q&A habit? (a) a ten-minute answer (b) keeping answers short (c) making up an answer (d) answering only friends
6. 6.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) staying calm (d) making up an answer
7. 7.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) ignore them all (d) shout over them
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
9. 9.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
10. 10.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
12. 12.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) keeping answers short (c) staying calm (d) looking at everyone
16. 16.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
17. 17.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
18. 18.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) thanking the asker (d) interrupting the asker
19. 19.Which of these is a poor Q&A habit? (a) staying calm (b) interrupting the asker (c) keeping answers short (d) thanking the asker
20. 20.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
21. 21.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
25. 25.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
28. 28.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) admitting you don’t know (d) staying calm
29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
30. 30.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
34. 34.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) interrupting the asker (d) thanking the asker
36. 36.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
37. 37.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
38. 38.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) repeating the question (d) making up an answer
40. 40.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True

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