Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 26 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
3. 3.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
4. 4.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) staying calm (d) rolling your eyes
5. 5.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
6. 6.Which of these is a good Q&A habit? (a) making up an answer (b) staying calm (c) answering only friends (d) interrupting the asker
7. 7.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
8. 8.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
9. 9.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
10. 10.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
12. 12.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
13. 13.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) thanking the asker (d) keeping answers short
14. 14.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
15. 15.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) repeating the question (d) thanking the asker
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
17. 17.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
20. 20.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
22. 22.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.Which of these is a poor Q&A habit? (a) interrupting the asker (b) thanking the asker (c) staying calm (d) repeating the question
24. 24.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.Which of these is a good Q&A habit? (a) keeping answers short (b) rolling your eyes (c) arguing angrily (d) interrupting the asker
26. 26.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
27. 27.Which of these is a poor Q&A habit? (a) rolling your eyes (b) looking at everyone (c) repeating the question (d) thanking the asker
28. 28.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
33. 33.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) thanking the asker (d) a ten-minute answer
34. 34.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) make up an answer (d) ignore the question
35. 35.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
36. 36.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
37. 37.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) looking at everyone (c) repeating the question (d) admitting you don’t know
38. 38.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer
39. 39.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True

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