Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 251 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
3. 3.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Happy now?”
4. 4.🔍 Which is the odd one out? (a) keeping answers short (b) rolling your eyes (c) repeating the question (d) admitting you don’t know
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
6. 6.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
9. 9.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) guess and answer (d) pretend you heard
10. 10.Which of these is a good Q&A habit? (a) interrupting the asker (b) thanking the asker (c) rolling your eyes (d) arguing angrily
11. 11.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) make up an answer (d) say you will find out
12. 12.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
14. 14.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
16. 16.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
17. 17.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) making up an answer (d) arguing angrily
18. 18.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
20. 20.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
21. 21.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) interrupting the asker (d) a ten-minute answer
22. 22.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) repeating the question (d) looking at everyone
23. 23.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) a ten-minute answer (d) keeping answers short
24. 24.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
25. 25.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
27. 27.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) staying calm (d) thanking the asker
28. 28.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
29. 29.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
30. 30.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) admitting you don’t know (d) arguing angrily
31. 31.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) looking at everyone (d) interrupting the asker
32. 32.Which of these is a poor Q&A habit? (a) answering only friends (b) admitting you don’t know (c) staying calm (d) repeating the question
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
34. 34.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) staying calm (d) arguing angrily
35. 35.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
37. 37.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
38. 38.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) looking at everyone (d) interrupting the asker
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply

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