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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 252 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) staying calm (d) interrupting the asker
  2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
  4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
  5. 5.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) thanking the asker (d) admitting you don’t know
  6. 6.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
  7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  8. 8.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) making up an answer (d) interrupting the asker
  9. 9.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
  10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  11. 11.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) repeating the question (d) making up an answer
  12. 12.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
  13. 13.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
  14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  15. 15.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
  16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  17. 17.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) answering only friends (d) repeating the question
  18. 18.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) keeping answers short (d) answering only friends
  19. 19.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
  20. 20.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
  21. 21.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
  22. 22.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
  23. 23.🔍 Which is the odd one out? (a) arguing angrily (b) looking at everyone (c) answering only friends (d) interrupting the asker
  24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  25. 25.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
  26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  27. 27.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
  28. 28.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
  29. 29.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
  30. 30.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
  31. 31.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
  32. 32.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
  33. 33.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) looking at everyone (d) interrupting the asker
  34. 34.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) admitting you don’t know (d) interrupting the asker
  35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  36. 36.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) repeating the question (d) admitting you don’t know
  37. 37.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  38. 38.🔍 Which is the odd one out? (a) staying calm (b) arguing angrily (c) a ten-minute answer (d) interrupting the asker
  39. 39.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
  40. 40.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped

Answer key

  1. staying calm
  2. an impolite reply
  3. a polite reply
  4. an impolite reply
  5. rolling your eyes
  6. True
  7. an impolite reply
  8. keeping answers short
  9. a poor Q&A habit
  10. a polite reply
  11. making up an answer
  12. True
  13. take them one by one
  14. thank the asker
  15. False
  16. listen to the question
  17. repeating the question
  18. answering only friends
  19. True
  20. a poor Q&A habit
  21. True
  22. questions and answers
  23. looking at everyone
  24. a polite reply
  25. True
  26. listen to the question
  27. a good Q&A habit
  28. False
  29. True
  30. False
  31. False
  32. True
  33. interrupting the asker
  34. admitting you don’t know
  35. answer briefly
  36. a ten-minute answer
  37. a good Q&A habit
  38. staying calm
  39. False
  40. listen to the question

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