Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 253 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) answering only friends (d) keeping answers short
2. 2.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) rolling your eyes (d) arguing angrily
3. 3.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
5. 5.Which of these is a good Q&A habit? (a) answering only friends (b) looking at everyone (c) rolling your eyes (d) arguing angrily
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
7. 7.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) interrupting the asker (d) making up an answer
8. 8.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) staying calm (d) a ten-minute answer
10. 10.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
12. 12.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) arguing angrily (d) interrupting the asker
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
15. 15.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
16. 16.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) interrupting the asker (d) rolling your eyes
17. 17.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
18. 18.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
20. 20.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
24. 24.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Happy now?”
25. 25.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
28. 28.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) keeping answers short
29. 29.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
30. 30.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.Which of these is a poor Q&A habit? (a) repeating the question (b) interrupting the asker (c) thanking the asker (d) looking at everyone
32. 32.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) answering only friends (d) admitting you don’t know
33. 33.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
34. 34.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) staying calm (d) rolling your eyes
36. 36.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
38. 38.Which of these is a poor Q&A habit? (a) arguing angrily (b) keeping answers short (c) repeating the question (d) admitting you don’t know
39. 39.Which of these is a good Q&A habit? (a) arguing angrily (b) repeating the question (c) a ten-minute answer (d) interrupting the asker
40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question

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