Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 254 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) staying calm (b) interrupting the asker (c) rolling your eyes (d) making up an answer
2. 2.Which of these is a good Q&A habit? (a) arguing angrily (b) looking at everyone (c) a ten-minute answer (d) interrupting the asker
3. 3.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) staying calm (d) interrupting the asker
5. 5.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) looking at everyone (d) interrupting the asker
6. 6.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) quiz and award (d) queue and arrive
8. 8.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) pretend you heard (d) politely ask again
9. 9.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
10. 10.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
11. 11.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
13. 13.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) admitting you don’t know (d) rolling your eyes
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
15. 15.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) rolling your eyes (d) keeping answers short
16. 16.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) make up an answer (d) ignore the question
17. 17.Which of these is a good Q&A habit? (a) interrupting the asker (b) keeping answers short (c) rolling your eyes (d) a ten-minute answer
18. 18.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) repeating the question (d) interrupting the asker
20. 20.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
22. 22.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) look at your notes (d) listen till they finish
24. 24.🔍 Which is the odd one out? (a) a ten-minute answer (b) staying calm (c) repeating the question (d) keeping answers short
25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
29. 29.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
30. 30.Which of these is a poor Q&A habit? (a) arguing angrily (b) thanking the asker (c) repeating the question (d) looking at everyone
31. 31.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) thanking the asker (d) answering only friends
32. 32.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
35. 35.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Happy now?” (d) “Any more silly ones?”
38. 38.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply

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