Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 256 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) interrupting the asker (d) keeping answers short
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
3. 3.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
5. 5.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.Which of these is a good Q&A habit? (a) arguing angrily (b) repeating the question (c) interrupting the asker (d) answering only friends
7. 7.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
8. 8.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
9. 9.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
11. 11.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
14. 14.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) arguing angrily (d) admitting you don’t know
15. 15.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) arguing angrily (d) looking at everyone
16. 16.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) laugh at the asker (d) make up an answer
17. 17.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) keeping answers short (d) answering only friends
18. 18.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) keeping answers short (d) admitting you don’t know
19. 19.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) looking at everyone
20. 20.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.Which of these is a good Q&A habit? (a) admitting you don’t know (b) answering only friends (c) making up an answer (d) a ten-minute answer
23. 23.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) making up an answer (d) thanking the asker
24. 24.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) keeping answers short (d) rolling your eyes
25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
26. 26.Which of these is a good Q&A habit? (a) keeping answers short (b) arguing angrily (c) interrupting the asker (d) a ten-minute answer
27. 27.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
28. 28.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) answering only friends (d) thanking the asker
29. 29.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
31. 31.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) making up an answer (c) repeating the question (d) keeping answers short
32. 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
34. 34.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
37. 37.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
38. 38.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply

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