Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 258 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) admitting you don’t know (d) rolling your eyes
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
4. 4.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
6. 6.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
8. 8.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) looking at everyone (d) interrupting the asker
9. 9.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
11. 11.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Happy now?”
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
13. 13.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) making up an answer (d) admitting you don’t know
15. 15.Which of these is a poor Q&A habit? (a) keeping answers short (b) rolling your eyes (c) admitting you don’t know (d) thanking the asker
16. 16.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
17. 17.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
19. 19.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quiz and award (d) quick and amazing
20. 20.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) rolling your eyes (d) admitting you don’t know
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
22. 22.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
24. 24.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) admitting you don’t know (d) staying calm
25. 25.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
27. 27.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
28. 28.Which of these is a poor Q&A habit? (a) repeating the question (b) arguing angrily (c) admitting you don’t know (d) thanking the asker
29. 29.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
31. 31.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) thanking the asker (d) answering only friends
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
35. 35.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
36. 36.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
38. 38.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
39. 39.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) keeping answers short (d) answering only friends

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