Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 259 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
2. 2.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) making up an answer (d) looking at everyone
3. 3.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
4. 4.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
6. 6.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
8. 8.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
9. 9.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) looking at everyone (d) thanking the asker
10. 10.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) arguing angrily (d) looking at everyone
11. 11.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) admitting you don’t know (d) a ten-minute answer
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
13. 13.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
14. 14.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
15. 15.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
17. 17.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) a ten-minute answer (d) answering only friends
18. 18.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) answering only friends (d) a ten-minute answer
19. 19.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
20. 20.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
21. 21.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.Which of these is a good Q&A habit? (a) a ten-minute answer (b) keeping answers short (c) rolling your eyes (d) making up an answer
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
24. 24.Which of these is a poor Q&A habit? (a) answering only friends (b) thanking the asker (c) staying calm (d) admitting you don’t know
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
26. 26.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) keeping answers short (d) looking at everyone
27. 27.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) a ten-minute answer (d) thanking the asker
28. 28.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up
29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
30. 30.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) answering only friends (d) keeping answers short
31. 31.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) admitting you don’t know (d) interrupting the asker
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
34. 34.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) staying calm (d) answering only friends
35. 35.Which of these is a good Q&A habit? (a) repeating the question (b) answering only friends (c) rolling your eyes (d) a ten-minute answer
36. 36.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) making up an answer (d) keeping answers short
38. 38.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) looking at everyone (d) a ten-minute answer
39. 39.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
40. 40.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit

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