Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 260 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) admitting you don’t know (d) keeping answers short
2. 2.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
5. 5.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
6. 6.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
7. 7.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
8. 8.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
10. 10.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
11. 11.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) keeping answers short (d) looking at everyone
14. 14.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
15. 15.Which of these is a good Q&A habit? (a) looking at everyone (b) making up an answer (c) arguing angrily (d) interrupting the asker
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
18. 18.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) answering only friends (d) staying calm
19. 19.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
20. 20.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
22. 22.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) arguing angrily (d) repeating the question
24. 24.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) rolling your eyes (d) repeating the question
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
27. 27.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) look at your notes (d) start packing up
28. 28.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
29. 29.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
31. 31.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
32. 32.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
34. 34.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
35. 35.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) interrupting the asker (d) keeping answers short
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
37. 37.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) making up an answer (d) interrupting the asker
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
39. 39.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
40. 40.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) answering only friends (d) repeating the question

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