Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 27 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) admitting you don’t know (d) a ten-minute answer
2. 2.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) interrupting the asker (d) keeping answers short
3. 3.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) rolling your eyes (d) staying calm
4. 4.Which of these is a poor Q&A habit? (a) interrupting the asker (b) staying calm (c) repeating the question (d) admitting you don’t know
5. 5.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) keeping answers short (d) interrupting the asker
6. 6.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
7. 7.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) thanking the asker (d) a ten-minute answer
8. 8.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
11. 11.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
12. 12.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
13. 13.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
16. 16.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.Which of these is a good Q&A habit? (a) making up an answer (b) looking at everyone (c) interrupting the asker (d) answering only friends
19. 19.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) look at your notes (d) listen till they finish
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
22. 22.Which of these is a poor Q&A habit? (a) making up an answer (b) staying calm (c) repeating the question (d) keeping answers short
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
24. 24.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
29. 29.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
30. 30.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
32. 32.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) keeping answers short (d) arguing angrily
33. 33.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) keeping answers short (d) answering only friends
34. 34.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) admitting you don’t know (d) making up an answer
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
36. 36.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.Which of these is a good Q&A habit? (a) repeating the question (b) making up an answer (c) interrupting the asker (d) answering only friends
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
39. 39.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped

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