Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 261 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
3. 3.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) admitting you don’t know (d) a ten-minute answer
4. 4.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
6. 6.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) looking at everyone (d) rolling your eyes
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
8. 8.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
10. 10.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) keeping answers short (d) arguing angrily
11. 11.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
14. 14.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
16. 16.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
18. 18.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
19. 19.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) repeating the question (d) keeping answers short
20. 20.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
21. 21.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) repeating the question (d) answering only friends
22. 22.Which of these is a poor Q&A habit? (a) looking at everyone (b) interrupting the asker (c) keeping answers short (d) repeating the question
23. 23.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Does that help?”
25. 25.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
26. 26.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) quiz and award (d) questions and answers
27. 27.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) thanking the asker (d) keeping answers short
28. 28.🔍 Which is the odd one out? (a) a ten-minute answer (b) thanking the asker (c) admitting you don’t know (d) repeating the question
29. 29.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) admitting you don’t know (d) thanking the asker
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
31. 31.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) arguing angrily (d) repeating the question
32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
33. 33.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
34. 34.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
36. 36.Which of these is a poor Q&A habit? (a) looking at everyone (b) making up an answer (c) repeating the question (d) admitting you don’t know
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
38. 38.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
39. 39.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) arguing angrily (d) repeating the question
40. 40.Which of these is a good Q&A habit? (a) making up an answer (b) staying calm (c) a ten-minute answer (d) answering only friends

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