Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 265 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) keeping answers short (d) answering only friends
2. 2.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) a ten-minute answer (d) rolling your eyes
3. 3.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) interrupting the asker (d) looking at everyone
4. 4.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) repeating the question (d) rolling your eyes
6. 6.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) interrupting the asker (d) keeping answers short
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
8. 8.Which of these is a poor Q&A habit? (a) keeping answers short (b) arguing angrily (c) thanking the asker (d) staying calm
9. 9.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
12. 12.Which of these is a good Q&A habit? (a) making up an answer (b) looking at everyone (c) interrupting the asker (d) a ten-minute answer
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
14. 14.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
15. 15.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
16. 16.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) staying calm (d) answering only friends
17. 17.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) making up an answer (d) staying calm
18. 18.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.Which of these is a good Q&A habit? (a) staying calm (b) rolling your eyes (c) making up an answer (d) a ten-minute answer
20. 20.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) interrupting the asker (d) a ten-minute answer
21. 21.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) repeating the question (d) a ten-minute answer
22. 22.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
23. 23.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
24. 24.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
26. 26.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
27. 27.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
31. 31.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
32. 32.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) arguing angrily (d) admitting you don’t know
33. 33.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
34. 34.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
35. 35.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) answering only friends (d) looking at everyone
38. 38.Which of these is a poor Q&A habit? (a) making up an answer (b) repeating the question (c) staying calm (d) admitting you don’t know
39. 39.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
40. 40.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit

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