Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 266 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) rolling your eyes (d) repeating the question
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
4. 4.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
6. 6.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
8. 8.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) thanking the asker (d) a ten-minute answer
9. 9.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
10. 10.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) keeping answers short (d) arguing angrily
12. 12.Which of these is a poor Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) admitting you don’t know (d) repeating the question
13. 13.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
14. 14.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
16. 16.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) staying calm (d) interrupting the asker
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
18. 18.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) rolling your eyes (d) repeating the question
19. 19.Which of these is a good Q&A habit? (a) admitting you don’t know (b) making up an answer (c) arguing angrily (d) a ten-minute answer
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
22. 22.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) looking at everyone (d) answering only friends
23. 23.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) answering only friends (d) keeping answers short
24. 24.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
25. 25.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) arguing angrily (d) answering only friends
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
27. 27.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
28. 28.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) queue and arrive (d) quick and amazing
29. 29.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) answering only friends (d) thanking the asker
30. 30.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
32. 32.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
34. 34.Which of these is a poor Q&A habit? (a) making up an answer (b) staying calm (c) admitting you don’t know (d) thanking the asker
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
36. 36.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
37. 37.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) answering only friends (d) making up an answer
38. 38.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
39. 39.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) ignore them all (d) shout over them
40. 40.🔍 Which is the odd one out? (a) admitting you don’t know (b) rolling your eyes (c) thanking the asker (d) looking at everyone

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