Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 267 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
4. 4.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) keeping answers short (d) a ten-minute answer
5. 5.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
6. 6.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) keeping answers short (d) arguing angrily
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
8. 8.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) staying calm (d) making up an answer
9. 9.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) staying calm (d) keeping answers short
10. 10.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Happy now?”
11. 11.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
13. 13.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
15. 15.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
16. 16.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
17. 17.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) looking at everyone (d) answering only friends
18. 18.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) look at your notes (d) interrupt them
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
20. 20.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
21. 21.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) admitting you don’t know (d) a ten-minute answer
22. 22.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
25. 25.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) repeating the question (d) making up an answer
26. 26.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
28. 28.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
30. 30.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
34. 34.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) a ten-minute answer (d) staying calm
35. 35.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) staying calm (d) making up an answer
36. 36.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
37. 37.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) quiz and award (d) questions and answers
38. 38.Which of these is a good Q&A habit? (a) interrupting the asker (b) looking at everyone (c) a ten-minute answer (d) arguing angrily
39. 39.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
40. 40.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True

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