Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 269 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) a ten-minute answer (d) keeping answers short
2. 2.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) staying calm (d) looking at everyone
3. 3.🔍 Which is the odd one out? (a) thanking the asker (b) answering only friends (c) interrupting the asker (d) a ten-minute answer
4. 4.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) a ten-minute answer (d) staying calm
5. 5.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
6. 6.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) answering only friends (d) arguing angrily
7. 7.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
8. 8.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
9. 9.Which of these is a poor Q&A habit? (a) interrupting the asker (b) looking at everyone (c) repeating the question (d) thanking the asker
10. 10.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) queue and arrive (d) quiz and award
11. 11.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
13. 13.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) a ten-minute answer (d) looking at everyone
14. 14.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
16. 16.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
17. 17.🔍 Which is the odd one out? (a) looking at everyone (b) making up an answer (c) staying calm (d) keeping answers short
18. 18.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) repeating the question (d) making up an answer
19. 19.Which of these is a good Q&A habit? (a) repeating the question (b) making up an answer (c) arguing angrily (d) rolling your eyes
20. 20.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) arguing angrily (d) looking at everyone
21. 21.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
22. 22.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
23. 23.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
24. 24.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) interrupting the asker (d) answering only friends
25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
26. 26.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
27. 27.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) looking at everyone (d) answering only friends
28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
29. 29.Which of these is a good Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) interrupting the asker (d) rolling your eyes
30. 30.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) rolling your eyes (d) answering only friends
31. 31.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
33. 33.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) interrupting the asker (d) admitting you don’t know
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
39. 39.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) arguing angrily (d) looking at everyone

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