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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 28 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
  2. 2.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
  3. 3.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) interrupting the asker (d) keeping answers short
  4. 4.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
  5. 5.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
  6. 6.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
  7. 7.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
  8. 8.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) answer only friends (d) ignore them all
  9. 9.Which of these is a poor Q&A habit? (a) keeping answers short (b) arguing angrily (c) repeating the question (d) admitting you don’t know
  10. 10.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) repeating the question (d) interrupting the asker
  11. 11.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) arguing angrily (d) thanking the asker
  12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  13. 13.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
  14. 14.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  15. 15.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
  16. 16.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) a ten-minute answer (d) arguing angrily
  17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  19. 19.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) staying calm (c) looking at everyone (d) keeping answers short
  20. 20.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
  21. 21.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
  22. 22.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
  23. 23.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) admitting you don’t know (d) interrupting the asker
  24. 24.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
  25. 25.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) interrupting the asker (d) answering only friends
  26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  27. 27.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  28. 28.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
  29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  30. 30.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) arguing angrily (d) staying calm
  31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  32. 32.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) a ten-minute answer (d) looking at everyone
  33. 33.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) thanking the asker (d) a ten-minute answer
  34. 34.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
  35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  36. 36.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
  37. 37.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  38. 38.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
  39. 39.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
  40. 40.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) making up an answer (d) admitting you don’t know

Answer key

  1. False
  2. “Does that help?”
  3. interrupting the asker
  4. True
  5. say you will find out
  6. a poor Q&A habit
  7. listen till they finish
  8. take them one by one
  9. arguing angrily
  10. repeating the question
  11. thanking the asker
  12. thank the asker
  13. True
  14. a good Q&A habit
  15. True
  16. admitting you don’t know
  17. listen to the question
  18. answer briefly
  19. a ten-minute answer
  20. False
  21. politely ask again
  22. True
  23. interrupting the asker
  24. questions and answers
  25. repeating the question
  26. an impolite reply
  27. listen to the question
  28. True
  29. answer briefly
  30. staying calm
  31. an impolite reply
  32. looking at everyone
  33. thanking the asker
  34. a poor Q&A habit
  35. a polite reply
  36. a polite reply
  37. a good Q&A habit
  38. True
  39. True
  40. making up an answer

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