Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
NameDateTime takenScore ___ / 40
- 1.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
- 2.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
- 3.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) interrupting the asker (d) keeping answers short
- 4.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
- 5.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
- 6.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
- 7.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
- 8.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) answer only friends (d) ignore them all
- 9.Which of these is a poor Q&A habit? (a) keeping answers short (b) arguing angrily (c) repeating the question (d) admitting you don’t know
- 10.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) repeating the question (d) interrupting the asker
- 11.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) arguing angrily (d) thanking the asker
- 12.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
- 13.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
- 14.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
- 15.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
- 16.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) a ten-minute answer (d) arguing angrily
- 17.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
- 18.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
- 19.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) staying calm (c) looking at everyone (d) keeping answers short
- 20.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
- 21.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
- 22.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
- 23.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) admitting you don’t know (d) interrupting the asker
- 24.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
- 25.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) interrupting the asker (d) answering only friends
- 26.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
- 27.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
- 28.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
- 29.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
- 30.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) arguing angrily (d) staying calm
- 31.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
- 32.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) a ten-minute answer (d) looking at everyone
- 33.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) thanking the asker (d) a ten-minute answer
- 34.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
- 35.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
- 36.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
- 37.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
- 38.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
- 39.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
- 40.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) making up an answer (d) admitting you don’t know
Answer key
- False
- “Does that help?”
- interrupting the asker
- True
- say you will find out
- a poor Q&A habit
- listen till they finish
- take them one by one
- arguing angrily
- repeating the question
- thanking the asker
- thank the asker
- True
- a good Q&A habit
- True
- admitting you don’t know
- listen to the question
- answer briefly
- a ten-minute answer
- False
- politely ask again
- True
- interrupting the asker
- questions and answers
- repeating the question
- an impolite reply
- listen to the question
- True
- answer briefly
- staying calm
- an impolite reply
- looking at everyone
- thanking the asker
- a poor Q&A habit
- a polite reply
- a polite reply
- a good Q&A habit
- True
- True
- making up an answer
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