Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 271 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
3. 3.🔍 Which is the odd one out? (a) thanking the asker (b) interrupting the asker (c) looking at everyone (d) staying calm
4. 4.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) admitting you don’t know (d) making up an answer
6. 6.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) repeating the question (d) a ten-minute answer
9. 9.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
12. 12.🔍 Which is the odd one out? (a) a ten-minute answer (b) repeating the question (c) thanking the asker (d) looking at everyone
13. 13.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) listen till they finish (d) interrupt them
14. 14.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
16. 16.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Happy now?”
17. 17.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
18. 18.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
19. 19.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) rolling your eyes (d) thanking the asker
20. 20.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) keeping answers short (d) a ten-minute answer
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
22. 22.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
24. 24.Which of these is a poor Q&A habit? (a) interrupting the asker (b) staying calm (c) keeping answers short (d) repeating the question
25. 25.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
26. 26.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) arguing angrily (d) keeping answers short
27. 27.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
28. 28.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
29. 29.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) walk away (d) pretend you heard
30. 30.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) thanking the asker (d) making up an answer
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
32. 32.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
34. 34.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
36. 36.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) making up an answer (d) repeating the question
38. 38.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) making up an answer (d) interrupting the asker
39. 39.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) a ten-minute answer (d) answering only friends
40. 40.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True

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