Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 272 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) keeping answers short (b) rolling your eyes (c) admitting you don’t know (d) repeating the question
2. 2.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) a ten-minute answer (d) keeping answers short
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
4. 4.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) looking at everyone (d) staying calm
5. 5.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) interrupting the asker (d) repeating the question
6. 6.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
7. 7.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
9. 9.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) arguing angrily (d) thanking the asker
11. 11.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) interrupting the asker (d) keeping answers short
12. 12.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
13. 13.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) arguing angrily (d) staying calm
14. 14.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) repeating the question (d) making up an answer
15. 15.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
17. 17.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
19. 19.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
20. 20.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.Which of these is a good Q&A habit? (a) rolling your eyes (b) admitting you don’t know (c) interrupting the asker (d) answering only friends
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
23. 23.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
24. 24.🔍 Which is the odd one out? (a) looking at everyone (b) making up an answer (c) a ten-minute answer (d) arguing angrily
25. 25.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
26. 26.Which of these is a good Q&A habit? (a) making up an answer (b) looking at everyone (c) interrupting the asker (d) answering only friends
27. 27.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
28. 28.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
32. 32.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) looking at everyone (d) interrupting the asker
33. 33.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) interrupting the asker (d) rolling your eyes
34. 34.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
35. 35.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) a ten-minute answer (d) rolling your eyes
36. 36.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
37. 37.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
38. 38.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
40. 40.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) interrupting the asker (d) thanking the asker

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