Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 273 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) keeping answers short (d) interrupting the asker
2. 2.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
4. 4.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) making up an answer (d) repeating the question
5. 5.Which of these is a good Q&A habit? (a) a ten-minute answer (b) staying calm (c) rolling your eyes (d) interrupting the asker
6. 6.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) staying calm (d) looking at everyone
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
10. 10.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
12. 12.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.Which of these is a poor Q&A habit? (a) making up an answer (b) looking at everyone (c) keeping answers short (d) admitting you don’t know
14. 14.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) repeating the question (d) arguing angrily
15. 15.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
17. 17.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
18. 18.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) arguing angrily (d) a ten-minute answer
19. 19.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) interrupting the asker (d) repeating the question
21. 21.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
22. 22.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) a ten-minute answer (d) looking at everyone
23. 23.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) repeating the question (d) staying calm
24. 24.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) admitting you don’t know (d) thanking the asker
25. 25.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) looking at everyone (d) keeping answers short
26. 26.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
27. 27.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) looking at everyone (d) a ten-minute answer
28. 28.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
30. 30.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
32. 32.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
34. 34.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) rolling your eyes (d) looking at everyone
35. 35.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Happy now?”
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
37. 37.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
38. 38.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
39. 39.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) thanking the asker (d) repeating the question
40. 40.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit

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