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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 274 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) answering only friends (d) thanking the asker
  2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  3. 3.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) arguing angrily (d) staying calm
  4. 4.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
  5. 5.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) answering only friends (d) staying calm
  6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  8. 8.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
  9. 9.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
  10. 10.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
  11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  13. 13.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
  14. 14.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
  15. 15.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
  16. 16.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) arguing angrily (d) looking at everyone
  17. 17.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) keeping answers short (d) making up an answer
  18. 18.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
  19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  20. 20.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) admitting you don’t know (d) answering only friends
  21. 21.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
  22. 22.Which of these is a good Q&A habit? (a) looking at everyone (b) rolling your eyes (c) answering only friends (d) interrupting the asker
  23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  24. 24.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) looking at everyone (d) admitting you don’t know
  25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  26. 26.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  27. 27.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
  28. 28.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
  29. 29.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  30. 30.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
  31. 31.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  32. 32.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) rolling your eyes (d) admitting you don’t know
  33. 33.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
  34. 34.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
  35. 35.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  37. 37.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
  38. 38.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) guess and answer (d) walk away
  39. 39.🔍 Which is the odd one out? (a) a ten-minute answer (b) repeating the question (c) answering only friends (d) rolling your eyes
  40. 40.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) making up an answer (d) looking at everyone

Answer key

  1. thanking the asker
  2. an impolite reply
  3. staying calm
  4. a good Q&A habit
  5. answering only friends
  6. a polite reply
  7. a polite reply
  8. False
  9. a poor Q&A habit
  10. listen till they finish
  11. a polite reply
  12. thank the asker
  13. False
  14. True
  15. “Does that help?”
  16. arguing angrily
  17. keeping answers short
  18. False
  19. an impolite reply
  20. admitting you don’t know
  21. True
  22. looking at everyone
  23. answer briefly
  24. interrupting the asker
  25. thank the asker
  26. a poor Q&A habit
  27. a poor Q&A habit
  28. True
  29. a good Q&A habit
  30. take them one by one
  31. an impolite reply
  32. admitting you don’t know
  33. a poor Q&A habit
  34. a good Q&A habit
  35. listen to the question
  36. an impolite reply
  37. say you will find out
  38. politely ask again
  39. repeating the question
  40. making up an answer

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