Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 275 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
3. 3.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) keeping answers short (d) rolling your eyes
4. 4.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) looking at everyone (d) making up an answer
5. 5.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
6. 6.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
7. 7.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) interrupting the asker (d) repeating the question
8. 8.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
10. 10.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
12. 12.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) answering only friends (d) making up an answer
13. 13.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
15. 15.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🔍 Which is the odd one out? (a) admitting you don’t know (b) a ten-minute answer (c) staying calm (d) repeating the question
17. 17.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
18. 18.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.Which of these is a poor Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) keeping answers short (d) repeating the question
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
22. 22.🔍 Which is the odd one out? (a) arguing angrily (b) looking at everyone (c) interrupting the asker (d) answering only friends
23. 23.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
24. 24.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
25. 25.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
26. 26.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) arguing angrily (d) interrupting the asker
27. 27.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
30. 30.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) answering only friends (d) keeping answers short
31. 31.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) interrupting the asker (d) admitting you don’t know
32. 32.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) staying calm (d) arguing angrily
33. 33.Which of these is a poor Q&A habit? (a) thanking the asker (b) making up an answer (c) staying calm (d) looking at everyone
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
35. 35.Which of these is a good Q&A habit? (a) interrupting the asker (b) thanking the asker (c) making up an answer (d) arguing angrily
36. 36.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
37. 37.Which of these is a poor Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) staying calm (d) thanking the asker
38. 38.Which of these is a poor Q&A habit? (a) looking at everyone (b) arguing angrily (c) staying calm (d) repeating the question
39. 39.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) interrupting the asker (d) a ten-minute answer
40. 40.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit

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