Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 276 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) repeating the question (d) rolling your eyes
2. 2.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) looking at everyone (d) a ten-minute answer
3. 3.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
4. 4.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) staying calm (d) arguing angrily
6. 6.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
9. 9.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
10. 10.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
14. 14.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
16. 16.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
18. 18.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) admitting you don’t know (d) rolling your eyes
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
20. 20.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
21. 21.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
22. 22.🔍 Which is the odd one out? (a) answering only friends (b) staying calm (c) a ten-minute answer (d) arguing angrily
23. 23.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) repeating the question (d) arguing angrily
24. 24.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) rolling your eyes (d) arguing angrily
25. 25.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) answering only friends (d) looking at everyone
27. 27.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
28. 28.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) looking at everyone (d) keeping answers short
29. 29.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
31. 31.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) answering only friends (d) admitting you don’t know
33. 33.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
34. 34.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
35. 35.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
36. 36.Which of these is a poor Q&A habit? (a) staying calm (b) rolling your eyes (c) thanking the asker (d) admitting you don’t know
37. 37.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) looking at everyone (d) staying calm
38. 38.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) looking at everyone (d) rolling your eyes
39. 39.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
40. 40.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) quiz and award (d) queue and arrive

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