Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 277 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) looking at everyone (b) answering only friends (c) arguing angrily (d) interrupting the asker
2. 2.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
3. 3.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
4. 4.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) quick and amazing (d) queue and arrive
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
7. 7.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
8. 8.Which of these is a good Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) answering only friends (d) rolling your eyes
9. 9.Which of these is a good Q&A habit? (a) thanking the asker (b) answering only friends (c) a ten-minute answer (d) rolling your eyes
10. 10.Which of these is a poor Q&A habit? (a) interrupting the asker (b) keeping answers short (c) admitting you don’t know (d) looking at everyone
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
13. 13.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
14. 14.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) interrupt them (d) start packing up
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
19. 19.Which of these is a good Q&A habit? (a) arguing angrily (b) repeating the question (c) a ten-minute answer (d) making up an answer
20. 20.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
23. 23.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) making up an answer (d) staying calm
25. 25.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) a ten-minute answer (d) repeating the question
26. 26.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) answering only friends (d) admitting you don’t know
27. 27.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) repeating the question (d) making up an answer
29. 29.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) shout over them (d) answer only friends
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
32. 32.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
33. 33.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) answering only friends (d) keeping answers short
34. 34.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.Which of these is a poor Q&A habit? (a) rolling your eyes (b) repeating the question (c) keeping answers short (d) staying calm
36. 36.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
38. 38.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) making up an answer (d) arguing angrily
39. 39.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) keeping answers short (d) interrupting the asker
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply

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