Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 29 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Does that help?”
2. 2.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) answer only friends (d) ignore them all
3. 3.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) making up an answer (d) looking at everyone
4. 4.🔍 Which is the odd one out? (a) a ten-minute answer (b) looking at everyone (c) interrupting the asker (d) answering only friends
5. 5.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
8. 8.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) answering only friends (d) repeating the question
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
10. 10.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
12. 12.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
14. 14.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
15. 15.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
17. 17.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
18. 18.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
20. 20.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) looking at everyone (d) answering only friends
21. 21.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) keeping answers short (d) making up an answer
22. 22.🔍 Which is the odd one out? (a) answering only friends (b) staying calm (c) interrupting the asker (d) arguing angrily
23. 23.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) interrupting the asker (d) repeating the question
25. 25.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) quiz and award (d) questions and answers
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
27. 27.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) pretend you heard (d) guess and answer
28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
29. 29.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
30. 30.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
31. 31.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
33. 33.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) arguing angrily (d) keeping answers short
34. 34.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) admitting you don’t know (d) making up an answer
35. 35.🔍 Which is the odd one out? (a) a ten-minute answer (b) thanking the asker (c) repeating the question (d) admitting you don’t know
36. 36.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
37. 37.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) arguing angrily (d) staying calm
38. 38.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) thanking the asker (d) rolling your eyes
40. 40.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False

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