Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 281 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) admitting you don’t know (b) rolling your eyes (c) interrupting the asker (d) a ten-minute answer
2. 2.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) looking at everyone (d) arguing angrily
3. 3.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) making up an answer (d) answering only friends
4. 4.Which of these is a poor Q&A habit? (a) answering only friends (b) staying calm (c) repeating the question (d) looking at everyone
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
6. 6.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
8. 8.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) admitting you don’t know (d) interrupting the asker
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
10. 10.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) interrupting the asker (d) staying calm
12. 12.Which of these is a good Q&A habit? (a) rolling your eyes (b) keeping answers short (c) answering only friends (d) making up an answer
13. 13.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
15. 15.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) staying calm (d) a ten-minute answer
16. 16.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) looking at everyone (d) making up an answer
17. 17.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
18. 18.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) guess and answer (d) pretend you heard
19. 19.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
20. 20.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) repeating the question (d) answering only friends
21. 21.Which of these is a good Q&A habit? (a) making up an answer (b) looking at everyone (c) rolling your eyes (d) answering only friends
22. 22.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
23. 23.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
24. 24.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) interrupting the asker (d) arguing angrily
25. 25.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
27. 27.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) interrupting the asker (d) repeating the question
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
29. 29.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) thanking the asker (d) making up an answer
30. 30.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
32. 32.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
34. 34.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
36. 36.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
39. 39.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) rolling your eyes (d) admitting you don’t know
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply

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