Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 284 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.Which of these is a poor Q&A habit? (a) repeating the question (b) a ten-minute answer (c) staying calm (d) admitting you don’t know
3. 3.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
4. 4.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) answering only friends (d) admitting you don’t know
5. 5.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
8. 8.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) pretend you heard (d) walk away
10. 10.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) a ten-minute answer (d) staying calm
11. 11.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
12. 12.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
14. 14.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) admitting you don’t know (d) rolling your eyes
15. 15.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
16. 16.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
17. 17.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
18. 18.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) interrupting the asker (d) repeating the question
19. 19.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) interrupting the asker (d) keeping answers short
20. 20.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
21. 21.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
23. 23.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) making up an answer (d) repeating the question
24. 24.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
25. 25.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) thanking the asker (d) keeping answers short
26. 26.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
27. 27.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
28. 28.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
29. 29.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
32. 32.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
35. 35.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
37. 37.Which of these is a good Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) arguing angrily (d) rolling your eyes
38. 38.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
40. 40.Which of these is a good Q&A habit? (a) answering only friends (b) thanking the asker (c) making up an answer (d) a ten-minute answer

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