Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 287 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
2. 2.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) repeating the question (d) a ten-minute answer
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
4. 4.Which of these is a good Q&A habit? (a) staying calm (b) interrupting the asker (c) answering only friends (d) a ten-minute answer
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
6. 6.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
7. 7.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
8. 8.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) admitting you don’t know (d) staying calm
9. 9.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) thanking the asker (d) a ten-minute answer
10. 10.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) looking at everyone (d) making up an answer
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer
12. 12.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) take them one by one (d) ignore them all
13. 13.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
15. 15.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
18. 18.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
19. 19.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
22. 22.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
23. 23.Which of these is a good Q&A habit? (a) repeating the question (b) making up an answer (c) arguing angrily (d) a ten-minute answer
24. 24.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
25. 25.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
26. 26.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
27. 27.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) say you will find out (d) laugh at the asker
28. 28.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
30. 30.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) keeping answers short (d) admitting you don’t know
31. 31.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
32. 32.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) making up an answer (d) a ten-minute answer
33. 33.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) keeping answers short (d) answering only friends
34. 34.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
36. 36.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
37. 37.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply

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