Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 289 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
3. 3.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
6. 6.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) repeating the question (d) looking at everyone
7. 7.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
8. 8.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
9. 9.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
10. 10.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
11. 11.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) staying calm (d) answering only friends
12. 12.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.Which of these is a good Q&A habit? (a) arguing angrily (b) repeating the question (c) interrupting the asker (d) a ten-minute answer
14. 14.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
15. 15.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
16. 16.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
17. 17.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) answering only friends (d) staying calm
19. 19.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
22. 22.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quiz and award (d) quick and amazing
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
25. 25.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
26. 26.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
27. 27.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) repeating the question (d) answering only friends
28. 28.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
30. 30.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
31. 31.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
34. 34.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) staying calm (d) arguing angrily
35. 35.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) rolling your eyes (d) staying calm
36. 36.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
40. 40.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) looking at everyone (d) answering only friends

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